Can I track my international order?

We offer a small amount of tracking on our deliveries and your tracking link is provided in your shipping confirmation email.

International orders (that are not refill packs) can be tracked here. Our orders are sent from our packing centre in the UK to DHL in Frankfurt, Germany to be distributed internationally. There are only a select number of countries that offer tracking throughout the whole delivery process. Those countries are:

Austria	Germany	Poland	Australia	Israel	New Zealand
Belgium	Greece	Portugal	Brazil	Japan	Russia
Croatia	Hungary	Slovakia	Canada	Jersey/Guernsey	Saudi Arabia
Cyprus	Ireland	Slovenia	China	Korea (Republic of)	Serbia
Czech Republic/Czechia	Italy	Spain	Dominican Republic	Lebanon	Singapore
Denmark	Latvia	Sweden	Gibraltar	Malaysia	South Africa
Estonia	Lithuania	Norway	Hong Kong	Malta	Thailand
Finland	Luxembourg	Switzerland	Iceland	Mauritius	Turkey
France	Netherlands	Aruba	Indonesia	Mexico	USA

All US, Australia and New Zealand orders can be tracked here.

International refill packs (excluding the US, Australia and New Zealand) are sent untracked.