We offer a small amount of tracking on our deliveries and your tracking link is provided in your shipping confirmation email.
International orders (that are not refill packs and are not being sent to the EU) can be tracked here. Our ROW orders are sent from our packing centre in the UK to DHL in Frankfurt, Germany to be distributed internationally.
There are only a select number of countries that offer tracking throughout the whole delivery process. Those countries are:
Aruba | Cyprus | Hong Kong | Latvia | Portugal |
Australia | Czech Republic/Czechia | Hungary | Lebanon | Romania |
Austria | Denmark | Iceland | Lithuania | Singapore |
Belgium | Dominican Republic | Ireland | Luxembourg | Slovakia |
Brazil | Estonia | Israel | Malaysia | Slovenia |
Bulgaria | Finland | Italy | Netherlands | Spain |
Canada | France | Japan | New Zealand | Sweden |
China | Germany | Jersey/Guernsey | Norway | Switzerland |
Croatia | Greece | Korea (Republic of) | Poland | USA |
All US, Australia and New Zealand orders can be tracked here.
International refill packs (excluding EU countries, the US, Australia and New Zealand) are sent untracked.
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